Booking Terms & Conditions
Thank you for choosing to book with SunVelo Limited. We look forward to welcoming you. By making this booking you are entering an agreement and contract with us. Please read our terms and conditions of booking below.
The price of group cycling and accommodation booking includes half board accommodation (breakfast and dinner) and availability of a cycling based activity on each full day of your stay. SunVelo reserve the right to change bike activities based on weather and road conditions and individual abilities of the rider.
Acceptance of Children
We welcome children to attend SunVelo holidays with their parents. The minimum age to join a group riding activity is 14 years of age but the child must at all times be accompanied by a parent or guardian.
Telephone reservations can be made by calling the SunVelo office on 01432 860609 but confirmation of your booking will not be made until a booking form is completed and full payment is received at least 30 days prior to your arrival. Exceptions can be made on an individual basis as agreed in writing with an individual representing themselves or a group with SunVelo.
Cancellation and Insurance
By making your booking, our agreement is a legal contract and 15% of your total booking price will be non-refundable if you cancel more than 31 days prior todeparture . If you cancel your booking 14 days to 30 days prior to your arrival 60% of your total booking price will be non-refundable. If you cancel a booking within 14 days of your arrival, you are liable to pay for the booking in full and you should defer to the terms and conditions of your holiday insurance to seek reimbursement. We recommend your holiday insurance includes cancellation coverage.
It is a condition of your booking that you have travel insurance that covers road cycling related activity and that these documents with emergency telephone numbers are made available to SunVelo staff on arrival at your holiday.
SunVelo does not accept responsibility for loss, damage or injury whilst using road transportation to or from cycling activities. This includes any delay due to mechanical breakdown or traffic related incidents. SunVelo will do its best to provide alternative travel arrangements should such incidents arise.
Non-availability of Accommodation
We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.
Your accommodation will be available to you from 14.30 on the day of arrival, unless you have contacted us to arrange an earlier check-in time at the time of booking.
Please vacate your room by 11:00 on the day of departure
Accident Waiver and Release of Liability
I HEREBY ASSUME ALL OF THE RISKS OF PARTICIPATING IN ANY/ALL ACTIVITIES ASSOCIATED WITH A SUNVELO AND/OR SUNTRI HOLIDAY/TRAINING CAMP
I certify that I am physically fit, have sufficiently prepared or trained for participation in cycling and/or swimming and/or running (hereafter known as “this activity”), and have not been advised to not participate by a qualified medical professional. I certify that there are no health-related reasons or problems which preclude my participation in this activity. I have appropriate level travel insurance that includes medical cover for this activity in case of an accident.
I acknowledge that this Accident Waiver and Release of Liability may be used by SunVelo Limited (hereafter known as “the company”) and that it will govern my actions and responsibilities during activities conducted by the company.
In consideration of my booking and participation in this activity, I hereby take action for myself, my executors, administrators, heirs, next of kin, successors, and assigns as follows:
(A) I WAIVE, RELEASE, AND DISCHARGE from any and all liability, including but not limited to, liability arising from the negligence or fault of the entities or persons released, for my death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to me including my travelling to and from this activity, THE FOLLOWING ENTITIES OR PERSONS: SunVelo Limited and/or their directors, officers, employees, volunteers, ride leaders and coaching staff
(B) INDEMNIFY, HOLD HARMLESS, AND PROMISE NOT TO SUE the entities or persons mentioned in this paragraph from any and all liabilities or claims made as a result of participation in this activity, whether caused by the negligence of release or otherwise.
I acknowledge that this activity may involve a test of a person’s physical and mental limits and carries with it the potential for death, serious injury, and property loss. The risks include, but are not limited to, those caused by terrain, facilities, temperature, weather, condition of participants, equipment, vehicular traffic, lack of hydration, and actions of other people.
I hereby consent to receive medical treatment which may be deemed advisable in the event of injury, accident, and/or illness during this activity.
I understand while participating in this activity, I may be photographed. I agree to allow my photo, video, or film likeness to be used for any legitimate purpose by the company
The Accident Waiver and Release of Liability shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law.
I FULLY UNDERSTAND THE CONTENT OF THIS ACCIDENT WAIVER AND RELEASE OF LIABILITY DOCUMENT AND AM AWARE THAT THIS FORMS PART OF THE BOOKING CONDITIONS AND MY CONTRACT WITH THE COMPANY IN THE PURCHASE OF MY HOLIDAY/TRAINING CAMP